Privacy Policy

Last Updated: December 18, 2024

1. Introduction

GEGOLD (”we,“ ”our,“ or ”us“) operates the website gegold.ge (the ”Platform“). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through your use of our Platform.

2. Information We Collect

2.1 Personal Information

  • Account Information: Name, email address, phone number
  • Profile Information: User profile picture, bio, location
  • Jewelry Listings: Photos, descriptions, prices of items you post
  • Transaction Data: Pearl purchase history, payment information
  • Communication: Messages with other users, support inquiries

2.2 Automatically Collected Information

  • Device Information: IP address, browser type, device type
  • Usage Data: Browsing patterns, feature interaction, time spent
  • Cookies and Similar Technologies: Session data, preferences

3. How We Use Your Information

  • To provide and maintain our Platform services
  • To process your transactions and manage your account
  • To verify the authenticity of user-posted content
  • To communicate with you about service updates
  • To ensure Platform security and prevent fraud
  • To comply with legal obligations
  • To improve our Platform and user experience

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, hosting providers, analytics services
  • Legal Authorities: When required by law or to protect rights
  • Business Partners: Only with your explicit consent
  • Other Users: Public profile information and listings

5. Data Security

We implement appropriate security measures including:

  • SSL/TLS encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication procedures
  • Regular security assessments and updates

6. User Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to data processing
  • Download your data
  • Withdraw consent

7. Pearl System Privacy

Regarding our virtual currency system:

  • Pearl transaction history is private and secure
  • Payment information is encrypted and processed securely
  • Pearl balances are visible only to account owners
  • Transaction records are maintained for legal compliance

8. Content Privacy

Regarding user-posted content:

  • Public listings are visible to all users
  • Private messages are encrypted and confidential
  • Photo metadata is stripped for privacy
  • Deleted content is permanently removed after 30 days

9. International Data Transfers

For users in the European Economic Area (EEA):

  • Data is processed in accordance with GDPR
  • International transfers use appropriate safeguards
  • Standard contractual clauses are implemented
  • Users are notified of data transfer locations

10. Contact Information

For privacy-related inquiries:

  • Email: [email protected]
  • Address: [Your Physical Address]
  • Phone: [Your Contact Number]
  • Response Time: Within 30 days

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the ”last updated“ date